HOW CAN WE
HELP?

Open the Game Tester page, select the game or enter the build you are testing, complete the pre-play questions, then return after testing to submit your feedback.

Tell us what you were trying to do, what happened, your platform and build version, and whether you can reproduce the issue. Screenshots or video links are helpful, but never include passwords or private account data.

Send the page or build name, what you expected, what happened, your device/browser, and a screenshot if possible to maxxforgestudio@gmail.com.

Only if the specific playtest says so. The Game Tester form asks whether you received a reward so the studio can keep records accurate.

Start at Artist Portal and open the request form. You must be 13 or older. Applicants under 18 must provide parent or guardian permission and contact details.

Use a permission-controlled share link for Drive, Dropbox, SoundCloud, or unlisted YouTube. For files, use the email option in Artist Portal and attach the file in your email app. The website does not store your media.

Artists can save a profile and request public visibility. MAXX FORGE PRIME RECORDS™ staff review requests before a profile appears publicly and can hide or suspend material that violates studio standards.

Never send passwords, payment information, government ID numbers, private login links, threats, harassment, hate speech, copyrighted material you do not control, or content that misrepresents another person.

Confirm that you are using credentials issued by staff. Artist accounts are invite-only. Staff should use Staff Login. Do not repeatedly guess passwords; the system can temporarily lock that browser after failed attempts.

Public artist profiles are staff-approved. Staff can review, hide, suspend, or remove content that includes hate speech, harassment, threats, impersonation, illegal material, or anything that damages the safety or integrity of the studio community.

Email maxxforgestudio@gmail.com with the page link, a clear description, and screenshots if safe to provide. Do not use the report address for emergencies—contact local emergency services when someone is in immediate danger.